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legal Document

PE INTERNATIONAL LIMITED(HX), we are obligated to ensure that we provide our clients with effective, honest and fair financial services.

The main license responsibilities we need to perform include:

Capital and Liquidity Requirements – We need to maintain a minimum of A$1,000,000 Net Tangible Asset and maintain a liquidity of at least 50% to meet working capital needs.

Client funds – Client funds are deposited into the Customer Segregation Trust Account (CSTA), which is completely separate from the company's own funds. All client segregation trust accounts are open to designated depository institutions (ADIs) under the Australian Banking Act under the Australian Customer Protection Act. When a customer establishes a margin position, the required customer performance bond does not leave the customer segregation trust account. The settlement department needs to reconcile the client's fund balance daily to ensure the accuracy and completeness of the client's funds in the trust account.

Dispute Resolution (internal, external) - The Group has established an internal complaint handling process and has done its utmost to resolve customer complaints fairly and effectively. If the customer has any complaints, they should first contact their designated account manager. If the customer is dissatisfied with the results, a formal complaint should be filed with our Legal Compliance Department by email (email address: ) or in writing. The Legal Compliance Department will provide a written response within 5 working days of receiving the complaint, begin investigation of the complaint, and provide written processing results within 14 working days. Anti-Money Laundering and Counter-Terrorism Financing (AML/CTF)

According to Australian anti-money laundering and counter-terrorism financing regulations, Australia Good Capital Group has established corresponding AML/CTF procedures to ensure customer identification (including customer identification and ongoing monitoring if necessary), customer identity file keeping and Employee-related anti-money laundering anti-terrorism financing legal training. Australia Good Capital Group has appointed a senior commissioner to oversee the implementation of policies and procedures.

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